Terms of
Service.

The Rules of Engagement for the Workly Collective.

1. The Marketplace

Workly is a creative studio marketplace that connects student creators with clients. Workly provides the infrastructure for project management, escrow, and payments but is not a party to the creative contracts between users.

2. Escrow and Payments

To protect both creators and clients, Workly utilizes an escrow system. Payments are held securely and released only upon client approval or auto-release conditions.

  • Fees: Workly charges a standard commission of 20% on the total contract value.
  • Release: Funds are released to the creator upon client approval of the final deliverable.
  • Auto-Release: If a client takes no action for 3 days after submission, funds are auto-released.
  • Late Delivery Policy: If a creator fails to provide the first submission by the agreed deadline, the client is entitled to a 100% refund of the escrowed funds upon request.

3. User Conduct and Safety

The security of our community is paramount. We maintain a zero-tolerance policy for off-platform communication or payments.

  • Contact Info: Sharing personal contact information (email, phone, handles) is strictly prohibited.
  • Consequences: Violation of safety policies leads to permanent account suspension.
  • Prohibited Content: Illegal, defamatory, or IP-violating content is banned.

4. Intellectual Property

Upon full release of payment, the intellectual property rights of the deliverable are transferred from the creator to the client, unless otherwise agreed upon in the project brief.

5. Dispute Resolution

In the event of a disagreement, users may 'Report an Issue.' Workly's moderation team will review the project history to reach a final, fair decision.

Last Updated: February 27, 2026 • Workly Operations